In April 2002, WirTek completed its first usability test of their newly developed EasyCare system.
The test subjects were representative users of mobile terminals, taking into account factors such as educational background, age and knowledge of mobile terminals.
The results of the usability test were very encouraging. The testers generally agreed that EasyCare made it simple for them to configure mobile terminals. They were particularly fascinated by the animation used by EasyCare, which made it easy to follow the instructions on the screen. In addition, because of the animation, the testers quickly realized whether they had followed the instruction correctly or not.
The test results gave important feedback to our development department, which has used the suggestions to further their development work.