WirTek will present and demonstrate its innovative new EasyCare system for the public at CeBIT 2002 in Hannover during March 13 – 20, 2002.
EasyCare will enable mobile operators to reduce customer care costs and increase revenue from wireless services.
With an increasing number of wireless services on a wide variety of mobile terminals with different user interfaces, mobile operators are facing big challenges. Mobile operators must ensure proper setup of wireless services on their subscribers’ mobile terminals and at the same time make sure that their subscribers know how to use these services. If mobile operators fail to meet either of these two conditions, subscribers will be unable to use the services, leading to increased customer care costs as well as a reduction in revenue from wireless services.
WirTek’s EasyCare system will enable mobile operators to keep customer care costs under control while simultaneously increasing revenue from wireless services. Come visit us at CeBIT for a demonstration.