About the job

Become part of our German client’s team, working to develop a Laboratory Information Management System. As an off-the-shelf measurement solution, it delivers reliable, repeatable measurements of wide-bandgap semiconductors. You will be responsible for producing high-quality and understandable documentation with the goal to improve the success of this product.

What you'll be doing:

Write technical documentation for hardware solutions: Safety manuals, User guides, Service guides, Other collateral;
Derive input for documents independently based on: Internal R&D and production documents, Interviews with R&D and service staff, Hands-on with solution prototypes;

What you'll need to be successful: 

Relevant experience creating technical documentation;
Nice to have: experience in automotive and/or test & measurement field;
Experience with different layouting tools (Framemaker, Metcab, etc);
Willing to travel and stay for onsite training for new features;
Fluent in English;
Fluent in German – It's a plus;

What you get:

Your well-being matters: you will get flextime and support for your personal needs
You get access to a time bank: you can take time off when needed and add time to make up for the “time loan”.
We value your initiative and create opportunities for you to evolve professionally. This also includes workshops, conferences, e-learning platforms.
We care about each other, joys and challenges alike. There’s always someone you can share a laugh, a problem, or a story with.
Other goodies that support a good life-work balance: private medical insurance, gym pass, team activities, and more.

Technical Support Engineer

Location:

Cluj-Napoca (Romania)

Hiring organization:

Wirtek

Date added:

13/04/2023

Description:

Employment type:

Full time

Employee testimonials

I really enjoy working at Wirtek because I feel it is a secure environment, I really like the transparency and communication. I always find someone to get help in any issue, people are open to give a hand. I would recommend Wirtek to people who are looking for a comfortable office, with enough sparkle of adrenaline and commitment to the clients. The biggest difference Wirtek has brought to my life is the way it has made me feel about coming to work. It brought quality to my day to day thoughts, and as Marcus Aurelius said it: The happiness of your life depends on the quality of your thoughts.

Iuliana Coste

Software Developer & Scrum Master

On the first day when I started working on the project, my teammate told me: "In half an hour we have a meeting with the clients, so they get to know you too!" I won't lie, I was scared, I didn't know what to say, I thought I would stutter. Not only was the atmosphere relaxed, but also welcoming and open. Since then, I can say that I have gained courage, I have more confidence in myself and I can present my ideas and points of view even better. All because I have been listened to, both professionally and in a friendly way, by everyone I met in this company!

Cătălina Olah

Junior Software Developer

What I like the most at Wirtek is the FlexTime and the working hours flexibility. Besides that I’ve been lucky to work on an existing project made by some “guru’s”, so I gather more expertise.I recommend this company for a friendly working environment, friendly colleagues, technical challenges, and knowledge base. I would write more but I’ll be “overflow: hidden” in my container.

Adrian Țurcaș

Senior Software Developer

Working at Wirtek is a day-to-day challenge that gives you enough satisfaction to be yourself. This is important for me, because I am very flexible in matching my professional goals with the client's needs, so we make a perfect symbiosis. In my opinion, it is the best environment to deliver value to the client and of course, keeping the client happy.

Cristian Olariu

Senior Software Tester & Scrum Master

We come to work with a smile on our faces because the atmosphere is relaxed. We have the possibility of growing on a personal and professional level. Good ideas are welcomed and taken into account by the management. The focus is on creativity, innovation, the progress of the employees, involving them in individual and group activities. One of the ideas that is encouraged is this: everything has a start, so just get involved and take the first step as soon as possible.

Codruța Borgovan

Senior Software Developer

In Wirtek I was surprised by the very friendly and familiar atmosphere. Having worked in other companies, some of them striving to be corporate and others being actual corporations, I have realized that I prefer a different type of work environment. I like that everyone knows each other, and work relationships go on to be real life friendships.

Matei Șuica

Software Developer

After a break for a new experience in Ibiza, I choose to come back because Wirtek defines a friendly atmosphere, homey, relaxing, and cozy. The colleagues, the environment, and the location create a vibe like the priceless motto: There's nothing like your Mom's house.

Ioan Stroia

Network and Telecommunication Specialist

Working at Wirtek is nice, I feel appreciated and listened to. I’m given opportunities to test my skills and develop my strengths in different roles, work areas. The biggest influence that these past 7 years had on me was making me see what it means to really understand the client’s needs. Going beyond what they say and challenging ideas to find the real pains behind them. This is thanks to the culture here at Wirtek, and working closely with Danish clients.

Attila Kurucz

Software Architect