Technical Support Engineer

Put your experience to work as an Application Engineer in the dynamic and robust culture working environment of Keysight's Technical and Application Support team in EMEAI. As a member of a Pan-European team you will assist Keysight's customers by providing timely and effective technical support towards resolving technical problems of varied scope and complexity.

What you'll be doing:

Every day you will have the opportunity to impact the success of Keysight’s customers that work in areas such as automotive, communications, and aerospace.
You will learn to properly qualify, diagnose, troubleshoot and resolve customer’s measurement challenges.
Accurately document information and resolution in Keysight’s CRM systems, ensuring a high level of customer satisfaction and operational excellence.

What you'll need to be successful: 

Bachelors/Master’s degree or University Degree in Electrical/Electronic/Computer Science Engineering or equivalent.
Fluency in German and English oral and written communication is required. Ability to explain technical concepts and subjects over the phone and through email.
1+ years of applicable experience as a test engineer, design engineer, application engineer (will consider recent college graduate candidates eager to learn and develop).
Familiarity with bench top electronic test instruments (such as function generators, digital multimeters, oscilloscopes, signal analyzers, network analyzers) is an advantage.
Basic programming skills applied in a T&M environment, using languages such as: C#, .NET, C++, VB, Python, LabView or VEE Pro.
Self-motivated to investigate and learn Keysight products and the applications they are used in
Customer-first mindset with the passion to serve customers and the ability to effectively interface with customers.
Strong organizational skills, ability to multi-task in assisting multiple customers every day, prioritize and work well under pressure.
Growth mindset attitude to proactively adapt to evolving business needs.

What you get:

Your well-being matters: you will get flextime and support for your personal needs
You get access to a time bank: you can take time off when needed and add time to make up for the “time loan”.
We value your initiative and create opportunities for you to evolve professionally. This also includes workshops, conferences, e-learning platforms.
We care about each other, joys and challenges alike. There’s always someone you can share a laugh, a problem, or a story with.
Other goodies that support a good life-work balance: private medical insurance, gym pass, team activities, and more.

Technical Support Engineer

Location:

Remote (Romania)

Hiring organization:

Wirtek

Date added:

26/04/2022

Description:

Employment type

Full time

Employee testimonials

I really enjoy working at Wirtek because I feel it is a secure environment, I really like the transparency and communication. I always find someone to get help in any issue, people are open to give a hand. I would recommend Wirtek to people who are looking for a comfortable office, with enough sparkle of adrenaline and commitment to the clients. The biggest difference Wirtek has brought to my life is the way it has made me feel about coming to work. It brought quality to my day to day thoughts, and as Marcus Aurelius said it: The happiness of your life depends on the quality of your thoughts.

Iuliana Coste

Software Developer & Scrum Master

On the first day when I started working on the project, my teammate told me: "In half an hour we have a meeting with the clients, so they get to know you too!" I won't lie, I was scared, I didn't know what to say, I thought I would stutter. Not only was the atmosphere relaxed, but also welcoming and open. Since then, I can say that I have gained courage, I have more confidence in myself and I can present my ideas and points of view even better. All because I have been listened to, both professionally and in a friendly way, by everyone I met in this company!

Cătălina Olah

Junior Software Developer

What I like the most at Wirtek is the FlexTime and the working hours flexibility. Besides that I’ve been lucky to work on an existing project made by some “guru’s”, so I gather more expertise.I recommend this company for a friendly working environment, friendly colleagues, technical challenges, and knowledge base. I would write more but I’ll be “overflow: hidden” in my container.

Adrian Țurcaș

Senior Software Developer

Working at Wirtek is a day-to-day challenge that gives you enough satisfaction to be yourself. This is important for me, because I am very flexible in matching my professional goals with the client's needs, so we make a perfect symbiosis. In my opinion, it is the best environment to deliver value to the client and of course, keeping the client happy.

Cristian Olariu

Senior Software Tester & Scrum Master

We come to work with a smile on our faces because the atmosphere is relaxed. We have the possibility of growing on a personal and professional level. Good ideas are welcomed and taken into account by the management. The focus is on creativity, innovation, the progress of the employees, involving them in individual and group activities. One of the ideas that is encouraged is this: everything has a start, so just get involved and take the first step as soon as possible.

Codruța Borgovan

Senior Software Developer

In Wirtek I was surprised by the very friendly and familiar atmosphere. Having worked in other companies, some of them striving to be corporate and others being actual corporations, I have realized that I prefer a different type of work environment. I like that everyone knows each other, and work relationships go on to be real life friendships.

Matei Șuica

Software Developer

After a break for a new experience in Ibiza, I choose to come back because Wirtek defines a friendly atmosphere, homey, relaxing, and cozy. The colleagues, the environment, and the location create a vibe like the priceless motto: There's nothing like your Mom's house.

Ioan Stroia

Network and Telecommunication Specialist

Working at Wirtek is nice, I feel appreciated and listened to. I’m given opportunities to test my skills and develop my strengths in different roles, work areas. The biggest influence that these past 7 years had on me was making me see what it means to really understand the client’s needs. Going beyond what they say and challenging ideas to find the real pains behind them. This is thanks to the culture here at Wirtek, and working closely with Danish clients.

Attila Kurucz

Software Architect

Technical Support Engineer

What you'll be doing:

What you'll need to be successful:

What you get:

Technical Support Engineer

Job apply

Employee testimonials

Iuliana Coste

Cătălina Olah

Adrian Țurcaș

Cristian Olariu

Codruța Borgovan

Matei Șuica

Ioan Stroia

Attila Kurucz

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