Introduction
Since 2018, Wirtek and New Black have developed a collaboration focused on supporting the development and evolution of the EVA platform and its mobile applications, used by international retail brands.
As retail becomes increasingly connected across physical and digital channels, technology platforms play a critical role in helping retailers manage operations, sales, and customer experiences across multiple channels, touchpoints and geographical markets. Through its collaboration with New Black, Wirtek contributes development expertise supporting the continued evolution of the EVA platform and its mobile applications.
Its technology supports sales, logistics, and customer engagement for tier 1 international retail brands.
44+ countries integrated: EVA supports fiscal and compliance requirements across global retail markets.
€5 Billion revenue processed: Enabling high-volume retail operations at scale across channels.
100M+ transactions processed: Powering seamless transactions across physical and digital commerce.
New Black is a technology company developing digital solutions for retailers operating across online and physical environments. The company focuses on helping retailers manage complex operations through integrated technology platforms that connect stores, online channels, and customer experiences.
The EVA platform, developed by New Black, is a unified retail platform designed to connect key retail operations in a single engine. The platform supports capabilities such as point of sale, online commerce, inventory and order management, payments, and system integrations. By bringing these functions together, EVA enables retailers to operate digital and physical sales channels through one platform.
In 2025, New Black received the NRF Retail’s Big Show Europe award for Seamless Unified Retail in recognition of their platform. The EVA platform processed over 100M transactions in 2025, with compliance coverage across more than 44 countries.
The collaboration originated through Wirtek’s partnership with New Black, which engaged Wirtek as a development partner to support development work within the EVA platform ecosystem.
When Wirtek joined the project, several technical challenges needed addressing. The codebase required continuous improvements and refactoring to prevent technical debt, the architecture needed attention to support scalability, and the overall stability of the platform needed strengthening.
In addition to improving the mobile applications built headless on EVA, Wirtek also contributed to development work supporting the broader platform. This included helping integrate financial reporting processes required in different countries and supporting EVA’s ability to operate across international retail environments.
For this project, Wirtek’s work focused on:
Mobile application development
Development work supporting the continued evolution of the mobile application used by multi-billion euro retail brands.
Platform stability improvements
Strengthening code quality and architecture to improve reliability and scalability.
International compliance integrations
Supporting integrations that allow retailers using the platform to comply with fiscal and legal legislation across more than 40 countries.
Platform documentation improvements
Establishing documentation and shared knowledge resources to support development of a large and complex platform.
“Running multi-billion euro retail operations on EVA means there is zero room for compromise on stability and scalability; Wirtek has been instrumental in hardening our mobile and platform foundation so our clients can move faster with confidence.”
Steven Bakker
CEO, New Black
Key improvements include stronger technical stability, improved application performance, and a better overall user experience. As the technical quality of the application improved, headless-built consumer apps supported by Wirtek showed increasing ratings in the app stores.
Through the partnership, Wirtek contributes development expertise and technical insights that support New Black in delivering stronger technology solutions to its retail clients. This allows New Black to extend its delivery capabilities while continuing to support the growth and international operations of its customers.